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We want you to be 100% happy with your shopping experience and we will provide an exchange on any item (unless otherwise stated below) within the UK and Europe. Please return your item(s) unused and in original condition, as you received it, within 90-days from the date of purchase. Send an email to firstname.lastname@example.org or click 'Start a Return' tab below to start the return process.
If you wish to exchange an item for any reason, please place a new order for the items that you want. Please note that it is your responsibility to pay for the return postage cost. We cannot assume responsibility for returned items that are lost in the post and your statutory rights are not affected.
Goods must be returned within 90 days of purchase, in their original condition: unworn, unwashed, with tags and in their original packaging.
We pride ourselves on producing the highest quality garments, to keep you warm, dry and keep your bum comfy. No one likes a pain in the Ass! We have a strict quality control procedure to ensure that all garments meet not only ours, but also your expectations.
If your garment hasn't met your expectations and you believe that there has been a fault during manufacturing, please reach out to our support team, simply email us at email@example.com We kindly ask that you attach a picture of your kit and the issue that you are experiencing.
Fill in a Returns Form Here, including all relevant information, as an incomplete form will delay the processing of your return. Include this form with the item and package up securely. Do not affix the postage label to the product packaging.
Please note that in this case, we will not refund any postage fees, except if the item(s) are faulty or if you have received a wrong product. We strongly recommend you use a service that provides a certificate of postage and a tracking number.
Black Sheep Cycling C/ O Sigma Sports
Returns Department Unit D4
Sandown Industrial Park